What exactly is “Emotional Effectiveness”—and why should you care?  

It is easy to dismiss the role that emotions play in the cold hard reality of modern business life, and even in our personal lives many feel that focusing too much on “feelings” gives people an excuse to behave irrationally. But the coldest, hardest truth is that, like it or not, emotions play a major role in every area of our lives—for all of us—and wishing it wasn’t so accomplishes nothing.

The term “emotional intelligence” has been used by many leading researchers to describe a form of social intelligence that involves the ability to monitor feelings and emotions (of yourself and others) and to use this information to guide your thinking and action. Extensive research on the subject has determined that those who exhibit a high degree of emotional intelligence tend to be more fulfilled and productive than others in every area of their lives: personal, professional, and family.

This online self-assessment helps you pinpoint the specific behaviors, skills, habits and attitudes you can develop for improved emotional effectiveness. 12 behavior/competency categories (see example below) are presented in a graphical representation of each individual’s unique strengths and development opportunities.

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While cognitive intelligence (IQ) has traditionally been viewed as a key indicator of future personal and professional success, it is not, by itself, a very good predictor: most of us can think of many examples of individuals who are exceptionally bright and gifted, yet are also remarkably ineffective and unproductive.

Emotional Intelligence is essentially the non-cognitive capacity to create positive outcomes in your relationships with others and with yourself.

When a work team completes the assessment, you able to view both individual results and the aggregate group results.

By objectively identifying strengths and development opportunities at both the individual and organizational level, you can focus your selling training efforts on those areas most likely to enhance productivity.

By objectively identifying strengths and development opportunities at both the individual and organizational level, you can focus your team development efforts on those areas most likely to enhance productivity.

Facilitation and Coaching Guide

Provides a detailed guide for administering the skills assessment along with a fully scripted 1-hour workshop for each of the 8 skill categories. Handouts, overhead masters and PowerPoint presentations are also included for each workshop.

E-learning

Provides complete training in each of the 8 skill categories. Individuals can complete the entire program, but most instead focus only on the skill categories that were identified as development opportunities by the assessment.