Archive For: Communication Skills

The ‘C’ Compliant Profile

By Dan Rust for Frontline Learning At the extreme, this type of individual tends to perceive the environment as an “unsafe” place over which he or she has little or no control.This drives a tendency towards caution and compliance, and dependency upon structure, order, data, and “following the rules” to provide some degree of certainty ... Read More
 

The ‘I’ Interactive Profile

By Dan Rust for Frontline Learning At the extreme, this type of individual tends to perceive the environment as a safe and supportive place over which he or she has a high degree of control.This drives a tendency towards enthusiastic expression of thoughts and ideas and well as encouragement of others. But there is also ... Read More
 

Understanding Behavioral Styles

By Dan Rust for Frontline Learning Four-factor “DISC” behavioral models are ubiquitous in the world of corporate training and development today. A simple Google search produces over a hundred different DISC-style behavioral profiles, assessments and surveys, all based upon the same fundamental research. The best way to make sense of all these options is to ... Read More
 

Manage Your Fears

Fear and uncertainty are an unpleasant reality when dealing with difficult economic times. How you manage uncertainty is the measure of effective leadership. Fear is endemic in an organization facing hard times. But managers should not show fears they feel to their team. It sends the wrong signal and can cause employees to lose faith. ... Read More
 

The Ultimate Key to Effective Communication

Is there a single “holy grail” of effective communication? For more than 20 years I have been helping organizations and individuals improve their communication effectiveness in both professional and personal settings. I have developed and delivered training on a wide variety of communication topics: presentation skills, high-impact writing, active listening, understanding communication styles, speaking with ... Read More
 

Can We Talk? Apparently Not When It Matters Most.

When you ask people to rate themselves in terms of communication ability, the most common response is “slightly above average.” In fact, more than 80% tend to rate ourselves as average or above. Of course that’s not mathematically possible, so at least 30% of us are somewhat deluded in terms of our self-perception. Authentic business ... Read More
 

Why Most Business Communications Sucks

  Effective business writing is a transferable skill you can use in any and every profession. But one of the most common complaints about modern business communication is that too many words are being used to convey too few real ideas. So in that spirit here is our brief list of the most common business ... Read More