|
Phone Skills
Trainer™
e-learning
courseware
Participants
complete the
courseware
via
Frontline
Learning’s
online
learning
management
system.
Have your
own LMS?
Site
licenses
available.
Order Online
Now
or call
763-390-2430 |
Any
individual
module
title,
delivered as
e-learning
courseware.
·
Essential
Telephone
Etiquette
·
Positive and
Productive
Language
·
Service-Oriented
Attitude
·
Energy and
Stamina
·
Handling
Complaints
·
Solving
Problems
|
Individual
e-learning
Modules (any
of the 6
core
modules)
1-99
Participants
$24.25 Each
100-249
Participants
$19.75 Each
+250
participants:
Call for
special
volume
pricing |
Complete
e-learning
Library (all
6 modules)
1-99
Participants
$112.50
Each
100-249
Participants
$92.50 Each
+250
participants:
Call for
special
volume
pricing |
|
Phone Skills
Trainer™
DvD Video
Modules
Order Online
Now
or call
763-390-2430
|
One set of 6
DvD’s
featuring
the same
content as
the
e-learning
courseware.
DvD’s may be
used by
multiple
participants.
 |
Individual
DvD Modules
1-20 DvD
Modules
$135.00 Each
21-50 DvD
Modules
$115.00 Each
+50 DvD
Modules:
Call for
special
volume
pricing
|
Complete DvD
Library
Set of 6
DvDs
featuring
all core
Phone Skills
Trainer
modules.
Each DvD is
licensed for
use by
multiple
participants.
 |
|
Phone Skills
Trainer™
Participant
Workbook
Order Online
Now
or call
763-390-2430 |
Workbook
designed for
live
training
sessions, or
as a
companion to
other
training
media.
|
1-99
Workbooks:
$22.00 Each
100-249
Workbooks:
$18.00 Each
+250: Call
for special
volume
discount
pricing
|
|
Phone Skills
Trainer™
Facilitation
and Coaching
Guide |
Contains
fully
scripted
workshops
for all 6
modules,
including
PowerPoint
presentations
and
reproducible
handout
masters.
|
$1450.00
Each
Includes 1
complete
Set of DvD
Modules |
|
Phone Skills
Trainer™
Onsite
Workshop |
Customized
for your
organization,
delivered by
a certified
trainer.
|
Half-Day
Workshop /
$3500 plus
travel
expenses
Full-Day
Workshop /
$5000 plus
travel
expenses |
