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Can You Handle the Truth?
The Top 10
Guidelines for Authentic
Communications
These guidelines will promote
deeper, more intimate
relationships. By practicing
them, you will be a safe place
for others while increasing your
ability to define, know and
enjoy yourself.
1. Use I/my statements: 'own' or
be responsible for what you are
saying.
Authentic Communications is ME
telling YOU about ME.
2. To communicate effectively,
speak personally and
specifically rather than
generally and abstractly.
3. No mind reading.
A 'You' statement is a way of
analyzing or second guessing,
and this also can cause
misunderstandings or
defensiveness. Allow others to
be responsible for themselves.
4. Listen to your inner voice.
Become aware of when you are
moved to speak and when you are
not moved to speak.
5. Listen carefully and with
respect to what another person
is telling you.
Do not formulate your response
while someone is speaking, but
wait until the other has
finished.
6. Be comfortable with silence
in communication.
Meditation on what was just said
and checking your motivations
for what you are about to say
may take a few moments. This is
a kind of honoring of both the
speaker and yourself.
7. Respect differences.
People can have other ideas,
thoughts and feelings. Don't try
to convert them to your way.
Celebrate the diversity.
8. Be aware of your own
barriers.
Prejudices, expectations,
ideologies, judgments or a need
to control are obstacles to
authentic communications.
9. Look and listen for the heart
of a person behind his/her
words. Concentrate on finding
the strengths and gifts.
10. Be able to laugh at yourself
and with others.
Whether your training need is small and focused, or
enterprise-wide, you can count of Frontline Learning to deliver.
For more than 20 years we have been helping organizations
achieve their business objectives with targeted training
initiatives.
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